Frequently Asked Questions

When/how often are various groups and counseling sessions offered?


Our adolescent and young adult groups meet one weekday evening (Tuesday from 5pm – 8pm) and one Saturday (from 11am - 2pm) per week. We recognize how important it is for your child to keep his or her routine as normal as possible and we want them to be able to stay involved in after-school sports, activities, and jobs.

Parent education and support groups are offered every Saturday from 11:30am to 1:00pm.

We will work around your family’s schedule to plan individual counseling sessions, family therapy sessions, and parent coaching sessions.

Parenting groups are offered throughout the year. Please contact us for more information.




How many teens and young adults are in each group?


Because we are a boutique program, we can keep our groups small. We feel that 8 – 10 participants is the ideal group size for encouraging participation and making sure members feel safe and supported.




What is the difference between individual, family, and group therapy?


Individual therapy is a one-on-one session with the young adult and his or her therapist.

Family therapy is a session where a therapist works with the young adult and his or her parents or guardians. Depending on the family dynamic, the family therapist may initially work with the parents alone and slowly bring the young adult into the group.

Group therapy is comprised of a group of peers, either all young adults or all parents with one or two therapists who facilitate learning and discussion about certain topics or skills through games, role-playing, etc.




How long should we plan on going to groups or getting therapy?


Our boutique program allows us to meet the individual needs of each family. On average, it takes about six weeks to achieve optimal, lasting results which include behavior changes and improved family support, attachment, communication, esteem, and mutual respect.




What if my child needs additional services?


If needed, we will provide referrals for services such as medication evaluation and consultation, neuropsychological testing, and educational counseling.




Can my child continue to see his or her private therapist while participating in this program?


Yes. In fact, we encourage it. And we will work collaboratively with any outside providers your child is currently seeing.




Can my child keep seeing his or her individual program therapist once we have completed the program?


Yes. All of our therapists also practice privately. If your young adult does not already have an outside therapist and has built a positive relationship with his or her Solutions Northshore therapist, we encourage them to keep working together, rather than starting at square one with someone new.




Do you accept insurance?


We are currently in the process of becoming an in-network provider for Blue Cross Blue Shield. If you have another insurance carrier and choose to use your medical insurance out-of-network reimbursement benefits, all the information needed for the processing of the claim will be generated at the end of each week for you to submit to your insurance company.





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